Spyro FAQ: Pricing, Citations, Content, and Security

Answers to the most common questions about Spyro — AI citation monitoring, billing, content generation, security, and CMS integrations.

Find answers to the most common questions below. If something isn’t covered here, email [e-mail] and the team will get back to you quickly.

Which AI engines does Spyro monitor?

Spyro tracks your brand and domain across five major AI platforms:

• ChatGPT (GPT-4o)
• Claude (Anthropic)
• Gemini (Google)
• Perplexity
• Microsoft Copilot

Each engine is queried daily using your tracked keywords, and citation frequency is reported in your dashboard. New engines are added as they reach meaningful user volume.

How often is citation data refreshed?

Citation data is refreshed daily. After you set up a new workspace, expect to see your first citation results within 24 hours of completing the initial audit. Data from all five AI engines is aggregated and displayed together in your Citations dashboard.

Why are citation results shown as frequencies rather than a simple yes or no?

AI engines like ChatGPT and Gemini are probabilistic — they don’t produce the exact same answer every time they’re asked the same question. A single query might cite your site, and the very next query on the same topic might not.

To give you a reliable picture, Spyro sends each keyword query multiple times per day across each engine and reports how often your site is cited across all those runs. A citation frequency of 60% means your site appeared in roughly 6 out of 10 responses — which is far more meaningful than a binary yes/no snapshot. Waiting a few days allows the sample size to grow and the frequency score to stabilize.

Do I need technical skills to use Spyro?

No. Spyro is built for marketers, content teams, and business owners — not developers. The onboarding audit runs automatically after you enter your domain, and the Done For You service means Spyro handles the heavy lifting of content strategy and article generation. Connecting your CMS (WordPress, Shopify, Webflow, or Wix) takes a few clicks and doesn’t require any code.

Can agencies use Spyro to manage multiple clients?

Yes. Spyro is fully compatible with agency workflows. You can create a separate workspace for each client domain and invite clients as team members so they can view their own data. If you manage 3 or more sites, you qualify for volume discounts:

Number of sites	Discount
3–5 sites	10% off
6–10 sites	15% off
11–20 sites	20% off

Contact [e-mail] to apply agency pricing to your account.

Is there a free trial?

Yes. Spyro offers a 3-day free trial with no credit card required to start. During the trial you can generate up to 3 blog articles and explore the full dashboard. The trial does not auto-charge you when it ends — you only start a paid subscription if you choose to add a payment method. Sign up at spyro.app/signup.

What CMS platforms does Spyro support for auto-publishing?

Spyro can auto-publish articles directly to:

• WordPress.org (self-hosted)
• WordPress.com
• Shopify
• Webflow
• Wix

You connect your CMS in the Integrations section of your workspace. Once connected, approved articles are published automatically on your chosen schedule.

How long does it take to see results from Spyro?

You’ll see your first citation data within 24 hours of completing the initial workspace audit. SEO and GEO ranking improvements take longer — they depend on how consistently new content is published and indexed. Most customers begin to see measurable shifts in citation frequency and organic traffic within 60–90 days of regular content publication at Spyro’s recommended cadence of one article per day.

Is my data secure?

Yes. Spyro applies industry-standard security practices:

• All data is encrypted in transit using TLS 1.2 or higher.
• All data is encrypted at rest.
• Row-level security ensures that one customer’s data is completely isolated from another’s — even within shared infrastructure.
• Your content and site data are never used to train AI models.

If you have specific compliance or security questions, email [e-mail].

Can I cancel my subscription anytime?

Yes. There are no long-term contracts. To cancel, go to Settings → Billing inside the app and follow the cancellation steps. Your subscription ends at the close of your current paid period, and you retain full access to all features until then. No cancellation fees apply.

What happens to my data if I cancel?

After you cancel, your account data is retained for 30 days. During this window you can reactivate your subscription and pick up exactly where you left off. After 30 days, your data is permanently deleted from Spyro’s systems.

If you’d like your data deleted immediately upon cancellation, email [e-mail] with the subject line “Immediate Data Deletion Request” and the team will process it promptly.

What are the beta modules in Spyro?

Spyro currently has three features in beta:

• AI Prompt Tracker — monitors how AI engines respond to specific prompts related to your brand or product category.
• AI Overview Tracking — tracks your visibility in Google’s AI Overviews (SGE) results.
• GEO Readiness Audit — evaluates how well your existing content is structured for Generative Engine Optimization.

These modules are fully functional and available to all Pro users, but they’re still being fine-tuned. Occasionally a beta job may return an error — if that happens, you’ll see a clear error message in the dashboard. Retry the job or contact [e-mail] if the issue persists.